The Flybook

790 SW Industrial Way
Bend, Oregon 97701

855-909-2665 Contact Us
  • instagram

The Flybook Blog

Education, Information, Industry news, Ideas and generally cool things.

The Flybook Blog

What Makes go.Platform Great for Rental Companies

Posted by Craig Langer on Nov 9, 2016 10:55:44 AM


powered by



go. powered by The Flybook, has been specifically designed for rental businesses that require flexibility and ease of use in managing, assigning and reserving resources. 




Robust calendar with easy drag & drop inventory management Rental dashboard

View rental inventory and reservations as if they are lined up in front of you. Easily drag and drop reservations to decide which equipment is the best fit for a given client or scheduling scenario




Rental dashboard 

View a daily list of your rental activity for today or any given day in the future or past. See which clients have checked in vs. out or when they are due to pick up and return. 


Lessons & Classes

Manage lessons and camps from online booking (or backend) through payment and automated email and text communications.

Online Reservations

A robust backend that provides ultimate control in managing availability and reservations is all simplified into a super simple front end that encourages customers to book. Saving operators time and money, go. Reservation users experience up to 70% online bookings.

Integrated Waiver System

Seamless integration with Smartwaiver, Guests arrive paid in full with a complete and signed waiver.


Group Payment Collection

Many of our users work with large group reservations.  go.Rent has the ability to provide an advance payment collection system that securely accepts individual payments toward a group invoice.  Imagine having a group of 100 showing up the day of their tour paid in full with individual payments!

Resource Management

Schedule in real time your equipment or use areas by capacity, staffing and across any variety of timing considerations and/or permitting limitations. For example, if you have a group of 20 clients and 10 different daily activity/lesson offerings, our system can manage in real time what resources (staff, area,equipment etc) are available for what activity, as well as how many spaces are available. The system can group your resources so that you are able to allocate your area to maximize certain lesson/event/activity offerings.


Read More

Topics: learn

Update: Payroll Report

Posted by Craig Langer on Jul 8, 2016 12:07:34 PM

The Flybook reporting tools have been updated. A number of modifications were made and detail added in several reports based on customer requests. The Payroll Report we feel will be particularly popular and useful to the majority of you, based on popular demand.

The Payroll Report now allows you run by activity(s) and date range, making payroll process easier.  The report shows which staff members worked for a set of activities in a selected range.  You are able to report by a single activity or a group of activities. Users  are also able to set a custom date range for the search.

Read More

Topics: update

Tip: Calendar Color Picker

Posted by Craig Langer on Jun 29, 2016 3:52:18 PM

One of the more unique benefits The Flybook Reservation System offers is web integration. We strive to help you offer a seamless reservation experience so your clients have 1 consistent experience with your site and brand. Several updates this week on advancements in web integration, and they are super simple, no expertise required.

Adjust your online widget to match the calendar colors to main colors of your website.  It's a small change, but the appearance adds significnatly to the custom look and feel.

Read More

Topics: integration

Calendar Update: The Rollover

Posted by Craig Langer on Jun 14, 2016 12:30:02 PM

We recognize the administrative calendar in the Flybook Reservation Management System (RMS) is your organizational hub.  For many, it is the one-stop-shop to understand in a snapshot the schedule and reservation details.   In our effort to continually improve your experience with The Flybook, the RMS has been updated with “The Rollover” feature.

Read More

Topics: update

Feature Update: Red Light - Green Light

Posted by Craig Langer on May 18, 2016 3:00:00 PM

The Go. Platform powered by the Flybook contains several features specific to staff management and internal communication.  One feature that we have added muscle to recently is our staff notification system.  Many of our customers manage large numbers of employees and some of those employees might be transient, seasonal, part time, on call etc.  Managing these large flexible staff groupings can be extremely challenging (mildly stated).   We have added an internal staff notification tool to assist in the dissemination of staff assignments, reservation details  and activity information.  

Read More

Flybook Ideas and Updates: Lodging, Tours, Rentals.

Posted by Craig Langer on May 10, 2016 10:00:00 AM

Lodging: House Keeping Report

Many of our lodging customers are getting great value from our "house keeping" report.  It is a great tool for setting your cleaning, departure and maintenance schedules.  The report includes all arrival, departure, stay over and general reservation details.   The information is also being used by other service departments.   This report is one that we see run on a daily basis and includes great information for your staff that is dedicated to on site customer service.   Like most of our reports it is available in csv or pdf to provide additional functionality, reporting or styling.

Read More

Topics: news

The Flybook powers First Ever Smart Ticketing System with Seamless Smartwaiver Integration

Posted by Craig Langer on May 2, 2016 11:59:39 AM

The Flybook, a reservation management system for tours, activities, rentals and lodging, has just released the first ever ticketing system that has a seamless integration with Smartwaiver offering customers a single snapshot view of their reservations and waivers as well as new features that will support online booking, to maximize capacity and revenue. "We have been integrated with Smartwaiver for years on the activity and rental side of our business.  When we began the development and installation of our smart ticketing system Smartwaiver was the obvious choice" Craig Langer, CEO The Flybook.


Read More

Topics: news

We've Moved! Lets get social.

Posted by Craig Langer on Apr 22, 2016 2:53:30 PM

We've just moved down the road a few blocks...come visit.  Our new physical/mailing address:


The Flybook

141 Greenwood Ave. Suite #013

Bend, Or. 97703


Read More

Topics: business

Tips, Tricks, And New Stuff

Posted by Craig Langer on Apr 5, 2016 11:25:20 AM

The Go. Platform powered by The Flybook, allows us to quickly develop and release new features.  In this post we wanted  to share one tip, one trick, and one new feature .   Look for future posts with ideas and features to leverage your Flybook Reservation System in new and creative ways to grow and organize your business. 

Tip: Client info tab during reservation process

Using a reservation management system provides your company with tools that not only organize your business and streamline operations but also afford the maintenance of an active client database.    In the Flybook Reservation Management System (RMS), we make accessing and updating your client information simple. Not only do we have a full integration with Smartwaiver that automatically syncs important client information, but during the reservation process we make entering client information simple.  During the reservation process look for the client tab to quickly add client information at any point during the reservation intake. Maintaining a usable client database is critical to the longevity of your businesses, as well as serves as the backbone for any effective marketing campaigns. 

Read More

Topics: features, news, update

Go. Platform: Recent Development Highlights

Posted by Craig Langer on Mar 16, 2016 11:30:11 AM

Our development department has been working at a fevered pace. We wanted to share a few highlights from some of our recent releases. It is important that The Flybook world is aware of the new functionality available in your reservation system.  

Read More

Topics: Development information