The Flybook, a reservation management system for tours, activities, rentals and lodging, has just released the first ever ticketing system that has a seamless integration with Smartwaiver offering customers a single snapshot view of their reservations and waivers as well as new features that will support online booking, to maximize capacity and revenue. "We have been integrated with Smartwaiver for years on the activity and rental side of our business. When we began the development and installation of our smart ticketing system Smartwaiver was the obvious choice" Craig Langer, CEO The Flybook.
Smart Tickets powered by The FlyBook provides several unique features for customers in need of a dynamic smart ticketing system. Adventure parks, rock climbing gyms, zip-line and trampoline parks among other businesses that need flexible start times, have equipment or facility restrictions as well as age and ability considerations will be able to automate and organize through this new ticketing system in ways not possible before. “We are excited to see The Flybook stepping forward and simplifying the check-in process for facilities that use release of liability waivers. ” said Daryl McCarl, Director of Business Development at Smartwaiver. "Using our open API to integrate Smartwaiver with initiatives like their Smart Ticket system will add tremendous value to businesses that struggle with check-in wait times."
The impact of this system enables companies to sell and release tickets based on capacity or limiting capacities. Features like our Smartwaiver integration as well as flexible ticket rationing, gives complete control over the timing, flow of customers and ultimately the ability to ensure their facility is at maximum capacity more often in a day. An added benefit, companies using The Flybook Smart Ticket system have more customers booking and signing waivers online in advance removing many of the payments and logistics involved upon arrival creating a better experience for their customers.
Smartwaiver Integration:
The Flybook has enjoyed integration with Smartwaiver for nearly 3 years, and that integration has been valued buy a huge percentage of our customers. Of course the legal and compliance aspects of Smartwaiver are necessary. But, the additional value of using Smartwaiver for your business is the capture of all customer/client information. Then the integration with Flybook, business owners benefit from a continuously growing customer database, removal of any double entry of client information, and removal of unnecessary data entry at the time of transaction or reservation.
Ticket Rations:
One of the many features of Smart Tickets is a control called “ticket rationing.” This allows business owners to flex in real time their availability. For example, imagine a waterpark that has a capacity of 500, and the facility opens at 8:00am. The water park can release tickets for entry based on their maximum capacity. They can release a larger block of tickets early in the day in order to encourage a ramp up to their daily capacity. Then the system can hold at that capacity. In other words the rationing allows for segmented ticket disbursement so that businesses can get to capacity faster, stay there for longer periods of time. Business then can leverage that data for targeted micro-promotions for forecasted attendance variances.
About the Flybook:
The Flybook is a reservation and business management software company located in Bend, Or. The Flybook serves tour, activity,lodging, rental and adventure/zipline companies worldwide. The Flybook system not only manages online reservations, but also houses the business management tools to service small to enterprise level customers.