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Advanced Reservation Software

Written by admin | Jun 8, 2017 7:17:17 PM

Flybook: Advanced Reservation Software

In a sea of reservation management options, and we know there are many, The Flybook is perfect for businesses who know they need an upgrade.

The Flybook has been in business since 2006 which enables us to be acutely aware of the service value that sets us apart from other reservation and booking software, especially in our niche of adventure parks, ziplines, tour and activity providers. We have been listening to our customers for over a decade now and have focused on making our platform feature-rich and customizable

The reason why The Flybook focuses on being feature-rich is to solve the complex needs of our customers. We take pride in our intuitive platform for both online booking and back office use, but those aspects can be replicated; let’s explore what isn't common between us and the competition. 

The Flybook is the alternative Reservation Management Software for providers who have complex business needs that have yet to be addressed by their current system. 

The Flybook’s typical customer needs more from their platform than a one-size-fits-all system. Your software needs shouldn't have to fit into a box. We have created a robust and customizable system that provides advanced solutions and is able to handle large businesses (i.e. enterprises) with complex needs.

"CHANGE is the heartbeat of GROWTH." As your business grows, so does your need for more sophisticated software. 

Features for businesses who know they need MORE from their reservation software:

Enterprise-Ready

  • Multiple location management
  • Multi-day rentals, tours, lessons, etc.
  • Extensive reporting system
    • provides snapshots as well as details on all locations together and individually
  • Group management needs
    • affords your customers the ability to manage their group online and, if need be, pay separately 
  • Our SmartWaiver integration goes beyond to automatically link signed waivers
    • this saves staff and customers time, especially when serving groups 
  • Lodging Management

Kiosk

  • Kiosk interface 
    • Set up an iPad for onsite ticket sales and SmartWaiver signing (see benefits of kiosks here)
    • Serve walk-up customers without having additional staff 

Partnerships

  • A built-in agent system that enable Flybook users to easily benefit from partnerships with other businesses (near-by hotels, conceirge services or other tourist services) who can independently reserve and send more clients their way.
  • Reportable and trackable commissions

Customer Service

  • We develop relationships, not just offer support. You will be on a first-name basis with our rock-star team
  • On transfer to The Flybook - we'll take care of the heavy lifting during set-up for you

For a comprehensive list of all our features visit the tour page.

Which of these features would help your business the most? Let us know by scheduling a demo so you can see first-hand how we can solve your needs.

Who we are:

We are an innovative group that resides in a beautiful recreational town called Bend, Oregon. We are not only passionate about what we do, we are also passionate about our customers' businesses. We bring our pups to the office and enjoy an occasional cold beer on a Friday afternoon. Our priorities are kept straight by being homegrown and self-funded since day one. Read next: Boost Your Bookings by Maximizing Local Business Partnerships