The go.Platform powered by The Flybook allows us to quickly develop and release new features. In this post we are sharing one tip, one trick and one new feature. Look for future posts with ideas and features to leverage your Flybook Reservation System in new and creative ways to grow and organize your business.

Tip: Client info tab during reservation process

Using a reservation management system provides your company with tools that not only organize your business and streamline operations but also afford the maintenance of an active client database. In the Flybook Reservation Management System (RMS), we make accessing and updating your client information simple. Not only do we have a full integration with Smartwaiver that automatically syncs important client information, but during the reservation process we make entering client information simple. During the reservation process look for the client tab to quickly add client information at any point during the reservation intake. Maintaining a usable client database is critical to the longevity of your businesses, as well as serves as the backbone for any effective marketing campaigns.

 

Trick: "My Calendar" and Permissions

The Flybook Reservation Management System allows account managers to set permissions by employee to establish appropriate account access. For example, some staff may need to be able to enter and edit reservations, while other staff only need to see activity and rental calendars. We also have a read only setting called "My Calendar." This setting allows a user to only see activities and reservations they are assigned to. This feature has been useful to those companies that use independent contractors or part time guide staff.

 

New: Texting Waiver To Client

In the Flybook RMS we leverage text and email in a number of instances. One of the most recent adds is the ability to send a text message with the exact waiver file to a client from the reservation page. This allows you to leverage the smart phone of the customer to sign liability waivers remote or on location. Many of our customers who operate high volume businesses use this feature to alleviate lines at waiver kiosks or when taking reservations from a remote location.

 

Check out the previous post: Go. Platform powered by The FLybook: Development Highlight