"Change is the law of life. And those who look only to the past or present are certain to miss the future" - John F. Kennedy

We spend time everyday helping business owners, managers, and key players navigate the "change process." No matter how great The Flybook reservation management system is, the one thing that it always is....is new. With anything "new" means that something just became different.

Lets say you have your favorite pair of shoes. They have been broken in... your right shoe has the extra space for your crooked pinky toe. Your left shoe has the laces perfectly tied so you can slip on and off without tying. BUT...the duct tape you have wrapped around the sole keeps coming off. And, your starting to get rocks in your shoe through that pesky hole in the sole.  If it rains your feet get soaked.  When its hot your feet stink. Your super glued arch supports and mismatched shoe laces have served their purpose. Finally, you realize the time has come to put the work arounds, quick fixes and magyver skills aside and purchase that new pair of shoes.

Fast forward... you've bought a new pair shoes.  Expectations are high! You are starting to channel your inner child. Thinking about how fast these new shoes are going to make you. The Olympics might be your next race! First you put them on.  Its like magic the new technology in these shoes fit my feet perfect including that funky pinky toe.

You go for that first run, and the shoes held up great despite the small blister on your heel. The blister is uncomfortable, but you know its short lived.  One more run and you are back to your Olympic training schedule. And the days of duct taping your soles to your shoes are history.

We have identified 3 tips to help make the change process like changing your shoes:

Go Slow to Go Fast

• Take your time, and  learn the fundamentals of the new product or system.  The more you understand the new tool the better you will be able to apply it to your business.

Remove the Duct Tape

• Take time to evaluate your current operations and look for procedures and behaviors that the new system can alleviate, or even better eliminate.

Blisters are Temporary

• Adopting any new system is going to cause a few "blisters." Time and effort will heal your pain, and you will be on your way!

Check out this previous post: Working "on" not "in" your business.

John F. Kennedy said,"Change is the law of life. And those who look only to the past or present are certain to miss the future."  Use the form below to stay up to date on best practices for tour and activity operators, guides, outfitters, lodge owners and rental businesses.  The Flybook is here to help navigate you through the "change" process.