Guide and Staff Management With Flybook

Operating a business in today's modern world requires effective management of guides and staff. The Flybook presents a comprehensive solution that seamlessly integrates staff availability with real-time tours, activities, and event bookings. This essential approach guarantees that trips cannot be booked if a guide is unavailable, ensuring a reliable and seamless experience for your staff and customers.

Table of Contents

1. 1. Benefits of Managing Staff with Flybook
      
      1. Live Availability
      2. Specialized Dashboard and Calendar
      3. Communication Channels
      4. Payroll Reports
   2. Feature Highlights of the Staff Management Tools

Benefits of Managing Staff with Flybook

1. Live Staff Availability

Flybook is one of the few reservation platforms that synchronizes live staff availability with your tours, activities, and events. This feature ensures customers can only book trips when a guide is available, eliminating scheduling conflicts and reducing the time and energy it takes to manage multiple individual calendars.

2. Specialized Dashboards and Staff Calendar

The specialized activity dashboard and staff calendar offered by Flybook create a seamless and intuitive platform for overseeing staff schedules, sharing trip information, and handling reservations and essential staff communications. This feature empowers managers and staff to effortlessly modify their availability, guaranteeing precise and coordinated operations for everyone involved.

3. Efficient Communication

The software allows for seamless communication with your staff. Trip requests and scheduling notifications can be sent via email or text, keeping everyone informed and reducing the chances of miscommunication.

4. Integrated Payroll Reports

Staff scheduling is directly tied into payroll reports, making tracking hours and managing payroll easy. This integration saves time and reduces the likelihood of errors in payroll processing.

Feature Highlights of Staff Management Tools

1. Individual Staff Roles Assignment

Assign specific roles to individual staff members for each trip or activity. This feature ensures that each team member knows their responsibilities, leading to smoother operations and higher-quality guest experiences.

These designated roles are pulled into the payroll reports, ensuring you can delineate pay rates based on the role of the trip or event.

2. Scheduling Notifications 

Inform your staff about the specifics of each trip via email, SMS or both. Provide the opportunity to accept or decline the booking or notify them once the trip has been successfully booked. This valuable feature reduces confusion and ensures everyone is well-informed about their upcoming responsibilities.

3. Drag-and-Drop Calendar

Managing schedules has never been easier with Flybook’s drag-and-drop calendar tools. This intuitive feature allows you to organize and adjust schedules effortlessly, making staff management a breeze.

Is a staff member unavailable or unqualified? No problem; the system will automatically reject your rescheduling request if the staff member chosen does not fit the required criteria.

4. Calendar Filters

Flybook's various filter options enable you to view and manage different staff types individually or simultaneously. You can also filter by activity type, giving you the flexibility to better organize and streamline your scheduling processes.

Conclusion

As a service-based business, your priority is people, whether your guests, guides, housekeeping or office staff. Manage your operations, especially your personal staff, by combining their time and work in one system.

Because Flybook was designed by guides for guides, it is one of the only reservation platforms that prioritizes guide and staff availability when managing reservations and operations. Rest assured that your day-to-day operations are meticulously managed with full access to all essential details. This crucial strategy ensures that bookings are only made when guides are available, guaranteeing a smooth and reliable experience for your staff and customers.